Troubleshooting Your Order's Issue
We Can't find your account
We are having difficulty sending your order because the username provided could not be found. Please check that the username is correct and try again. Submit your link in one of the recommended formats below.
TikTok account
https://tiktok.com/@therock
@therock
therock
Twitter username highlighted in red
We Can't find your link
We are having difficulty processing your order because the link provided could not be found or is not directed to a post.
- Make sure the account is public.
- Does the link go to a post?
- Is the link broken?
- Is the post available or has it been deleted?
Things to consider:
TikTok Post Link
https://www.tiktok.com/@therock/video/7382290218289876255
@therock
therock
Private or protected account
We are having difficulty sending your order because the account provided is private or protected. We can only deliver our services to public accounts. Please make your account public while we deliver your order. Once your order is completely delivered, you can make your account private again.
How to make your account public:
https://support.tiktok.com/en/account-and-privacy/account-privacy-settings/making-your-account-public-or-privateTikTok Unprotected/Protected
TikTok profile is public
TikTok profile is private